Chaos 2 Calm is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

1. Information We Collect

We may collect personal information from you in a variety of ways, including when you visit our website, place an order, subscribe to updates, or contact us.

The types of information we may collect include:

• Personal identification details such as your name, email address, and phone number

• Order details including billing and shipping addresses and purchase history

• Payment information, which is processed securely through third-party payment providers (we do not store your payment card details)

• Technical data such as IP address, browser type, and website usage information collected through cookies and similar technologies

2. How We Use Your Information

We use the information we collect for the following purposes:

• To process and fulfil orders

• To communicate with you regarding your purchases or enquiries

• To provide customer service and support

• To improve our website, products, and services

• To send promotional emails or marketing communications where you have opted in

3. Disclosure of Your Information

Chaos 2 Calm does not sell, trade, or rent your personal information.

We may share your information with trusted third parties only where necessary to operate our business, including:

• Payment processing providers

• Shipping and delivery services

• Website hosting platforms such as Squarespace

These third parties are required to handle your information securely and in accordance with applicable privacy laws.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance your browsing experience. These may be used to:

• Remember your preferences

• Improve website functionality

• Analyse website traffic and usage

You may choose to disable cookies through your browser settings; however, this may affect the functionality of the website.

5. Data Security

We take reasonable precautions to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure. While we strive to use commercially acceptable means to protect your information, no method of transmission over the internet is completely secure.

6. Your Rights

You have the right to:

• Access the personal information we hold about you

• Request corrections to your personal information

• Request deletion of your personal data

• Opt out of receiving marketing communications at any time

To exercise these rights, please contact us using the details provided below.

7. Third-Party Websites

Our website may contain links to third-party websites. Chaos 2 Calm is not responsible for the privacy practices or content of those external websites.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated effective date.

9. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Chaos 2 Calm
Email: Chaos2calmcrystals@gmail.com
Location: Australia

We value your trust and are committed to keeping your information safe, so you can shop with peace of mind.