Welcome to Chaos 2 Calm. These Terms of Service ("Terms") govern your use of our website and services. By accessing or purchasing from our website, you agree to be bound by these Terms. If you do not agree, please do not use our website.

General Information

This website is operated by Chaos 2 Calm. Throughout the site, the terms “we”, “us”, and “our” refer to Chaos 2 Calm. By visiting our site and/or purchasing something from us, you engage in our service and agree to be bound by the following Terms.

We reserve the right to update or change these Terms at any time. It is your responsibility to check this page periodically for updates.

Products & Services

We offer crystals, candles, and related products intended for personal use.

• All product descriptions and prices are subject to change without notice

• We reserve the right to discontinue any product at any time

• We make every effort to display products accurately; however, colours and appearances may vary slightly

Orders & Payments

By placing an order, you agree that:

• All information provided is accurate and complete

• You are authorised to use the chosen payment method

• Payment must be received in full before your order is processed

We reserve the right to refuse or cancel any order at our discretion, including in cases of suspected fraud or pricing errors.

Shipping & Delivery

• Shipping times are estimates only and may vary

• We are not responsible for delays caused by postal or courier services

• Risk of loss or damage passes to you once the order has been dispatched

Returns & Refunds

Please refer to our Returns Policy for detailed information.

In general:

• Items must be returned unused and in original condition

• Certain items may be non-refundable for hygiene or safety reasons

• Return shipping costs are the responsibility of the customer unless the item is faulty

Use of Products

Our products are intended for lifestyle and wellness purposes only.

• Crystals and candles are not a substitute for medical, psychological, or professional advice

• You use our products at your own discretion and risk

• Always follow safety instructions when using candles or other products

Intellectual Property

All content on this website, including text, images, logos, and designs, is the property of Chaos 2 Calm and may not be copied, reproduced, or distributed without permission.

Limitation of Liability

To the fullest extent permitted by law, Chaos 2 Calm shall not be liable for any direct, indirect, incidental, or consequential damages arising from:

• The use or inability to use our website

• The use of our products

• Errors or omissions on the website

Privacy

Your use of this website is also governed by our Privacy Policy, which outlines how we collect and use your information.

Third-Party Links

We may provide links to third-party websites. We are not responsible for their content, policies, or practices.

Governing Law

These Terms are governed by the laws of Australia. Any disputes arising from the use of this website will be subject to the jurisdiction of the Australian courts.

Contact Information

For any questions regarding these Terms, please contact us:

Chaos 2 Calm
Email: chaos2calmcrystals@gmail.com
Location: Australia

By using our website, you acknowledge that you have read, understood, and agreed to these Terms of Service.